On the call, you’ll speak with a member of our friendly enrolment team. The call will last up to 10 minutes, and we’ll ask you a few questions about yourself and your learning goals. We’ll also give you an overview of the course and guide you through the next steps, including completing a short enrolment form and securely submitting your ID

The call is quick and takes only about 10 minutes. We offer flexible scheduling between 8 AM and 5 PM, Monday to Friday to fit your availability.

We collect your personal information to process your course enrolment, confirm your eligibility for funding (such as Advanced Learner Loans), and to ensure we meet government and awarding body requirements. All data is handled securely and in compliance with GDPR and the Data Protection Act 2018. We never share your information without your consent.

The enrolment form helps us understand your background, learning preferences, and any additional support you may need. It also verifies your identity and ensures we provide you with the best possible learning experience. You’ll be asked about your learning habits, any disabilities or additional needs, and other relevant details to help our tutors support you effectively.

Yes! Our tutors are available to guide you throughout your course. They will check your progress regularly and can assist you via email, phone calls, or scheduled support sessions. If you need any help, you can reach out to them anytime.

The course is designed to be completed in 6 months, with a maximum of 12 months if needed. It’s important to complete the course within this timeframe to stay on track. If you’re unable to commit to this schedule, it might be better to start the course at a later time when you can fully engage.

While the course is flexible, it does require consistent commitment. You can study at your own pace—before work, after work, or during lunch breaks. However, you must complete and submit your coursework regularly to stay enrolled. If you ever struggle with the workload, our tutors are here to help.

No, there are no exams! The course is entirely portfolio-based, meaning you’ll complete coursework instead of sitting for exams. However, you must submit your work for each unit every week.